All content, materials, text, graphics, audio streams, video streams, webcasts, podcasts, user interfaces, visual interfaces, photographs, trademarks, service marks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of the Content, contained on our Site is owned, controlled or licensed by or to us, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Your User License
We reserve the right to refuse service in our sole discretion and without notice. You are solely responsible for your use of the Site, and you agree to compensate, hold harmless, and defend us from any claims, damages, losses, liabilities, costs, and expenses, including attorneys’ fees, resulting from your use or misuse of the Site. Posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, is strictly prohibited.
Limitations on Your Use
Webcasts or Podcasts or Teleclasses
From time to time, we may provide webcasts, podcasts or teleclasses on this Site. Unauthorized recording or downloading of any webcast, podcasts or teleclasses is not permitted. Any rebroadcast, rewebcast or repodcast of these events is prohibited without our express prior consent.
ALL downloadable products of ANY kind sold on this site come with a security protected personal download link. Each link is good for no more than TWO (2) downloads of each product. Should you require MORE than the initial two downloads OR if your download purchase is OLDER than one year (365 days), you will be required to RE-PURCHASE the downloadable product.
Privacy and Your Personal Information
Your use of our Site is also subject to the terms of our Privacy Statement. You acknowledge that you have read and understand our Privacy Statement, and consent to the use of any personal information you provide in accordance with the terms of, and for the purpose set forth in, our Privacy Statement.
Intellectual Property Rights
Copyright-The Content and other matters related to the Site are protected under applicable copyright laws, ALL RIGHTS RESERVED, to the full extent that such Content can be protected under such copyright laws. The posting of any such elements on this Site does not constitute a waiver of any right in such elements. You do not acquire ownership rights to any such elements viewed through this Site. Except as otherwise provided herein, none of these elements may be used, copied, reproduced, downloaded, posted, displayed, transmitted, modified, or distributed in any form or by any means, including, without limitation, electronic, mechanical, photocopying, recording, or otherwise, without our prior written permission.
Trademark- All trademarks, service marks, product names, company names, logos and trade dress on this Site, unless otherwise noted, belong to us (the “Marks”). All other trademarks, service marks, product names, company names, logos, and/or trade dress mentioned, displayed, cited or otherwise indicated on this Site are the property of their respective owners. The use or misuse of any Marks or any other materials contained on this Site, without the prior written permission of their owner, is expressly prohibited.
OUR SITE, ITS CONTENTS AND OUR PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE COMPLETENESS, ACCURACY, CORRECTNESS, INTEGRITY, RELIABILITY, CURRENCY, ADEQUACY, SUITABILITY, FUNCTIONALITY, AVAILABILITY, OR OPERATION OF: (i) THIS SITE, THE CONTENT OR SERVICES PROVIDED ON, OR ACCESSIBLE FROM THIS SITE, OR (ii) OUR PRODUCTS OR SERVICES. WE DO NOT WARRANT THAT THE OPERATION OF THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THIS SITE IS FREE FROM VIRUSES, WORMS OR OTHER HARMFUL COMPONENTS TO COMPUTER EQUIPMENT OR SOFTWARE.
Earnings and Income Disclaimers
ANY EARNINGS OR INCOME STATEMENTS on this site or in our products ARE ONLY ESTIMATES. Your earnings and income may vary greatly depending on a wide variety of factors, including your geographic location, competition in your market area, your business and management expertise, your work ethic, your background, economic and market conditions, labor and product costs, etc. there are significant and unknown risks involved in using our products and services. THEREFORE, WE DO NOT GUARANTEE OR IMPLY THAT YOU WILL DO BETTER THAN, OR AS WELL AS, SUCH EARNING OR INCOME STATEMENTS. IN FACT, YOU MAY NOT MAKE ANY MONEY AT ALL AND MAY EVEN LOSE MONEY.
WHERE SPECIFIC EXAMPLES OF EARNINGS OR INCOME ON THIS SITE OR IN OUR PRODUCTS ARE USED, AND ATTRIBUTED TO AN INDIVIDUAL OR BUSINESS, THOSE PERSONS OR BUSINESSES HAVE REPRESENTED TO US THAT THEY EARNED THAT AMOUNT BUT WE HAVE NOT CONFIRMED THAT CLAIM. THERE IS NO ASSURANCE THAT YOU WILL HAVE SIMILAR EARNINGS OR INCOME AND THERE IS NO ASSURANCE THAT ANY PRIOR SUCCESSES, OR PAST RESULTS, OF ANOTHER INDIVIDUAL OR BUSINESS IS AN INDICATOR FOR YOUR FUTURE SUCCESS OR RESULTS. ALL EXAMPLES AS TO EARNINGS OR INCOME ON THIS SITE, ARE NOT TO BE CONSIDERED AS AVERAGE EARNINGS OR INCOME.
THE CONTENT ON THIS SITE AND OUR PRODUCTS AND SERVICES ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. SEEK THE ADVICE OF QUALIFIED PROFESSIONALS BEFORE USING OR ACTING ON ANY CONTENT ON THIS SITE OR ON ANY INFORMATION CONTAINED IN OUR PRODUCTS. YOU ARE RESPONSIBLE FOR EVALUATING AND VERIFYING SUCH CONTENT AND INFORMATION. YOU AGREE THAT WE ARE NOT RESPONSIBLE FOR YOUR SUCCESS OR FAILURE BASED ON YOUR USE OF SUCH CONTENT OR INFORMATION.
Limitation of Liability
IN NO EVENT WILL WE, OR OUR SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, MANAGERS, MEMBERS OR ATTORNEYS, BE LIABLE, NOR DO WE ASSUME RESPONSIBILITY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, ARISING OUT OF OR IN CONNECTION WITH: (i) THE USE OR INABILITY TO USE THIS SITE (OR THE CONTENT OR SERVICES PROVIDED ON, OR ACCESSIBLE FROM THIS SITE) OR OTHERWISE, OR (ii) OUR PRODUCTS OR SERVICES, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. In no event will our entire liability exceed the amount you have paid to us for the applicable Content, product or services out of which such liability arose. You must notify us within thirty (30) days of the date upon which such liability arises.
Errors and Corrections
While we use reasonable efforts to include accurate and current information on our Site, we do not warrant or represent that the Site will be error-free. Data entry errors or other technical problems may sometimes result in inaccurate information being shown for such things as the availability of products or services. We reserve the right to correct any inaccuracies or typographical errors on our Site, and shall have no liability for such errors. We may also make improvements and/or changes to the Site’s features, functionality, Content or to our products and services at any time. If you see any description you believe to be incorrect, please contact us as described below, and we’ll verify it for you.
Links to Other Web Sites
Other than personally identifiable information, which is covered under our Privacy Statement, any suggestions, ideas, concepts, material or other information you submit to, or send via, this Site (“Submissions”) shall become, and shall remain, our exclusive property and you hereby grant to us the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all Submissions and to incorporate any Submission in other works in any form, media, or technology now known or later developed. We shall have no obligation of any kind with respect to such Submissions and shall be free to use and disclose the Submissions to others without limitation.
Thank you for visiting www.shelbycollinge.com (“Site”). This Site is a service made available to you by Shelby Collinge (“we” or “us”). We are committed to protecting and safeguarding your privacy. The purpose of this privacy statement (“Privacy Statement”) is to inform you about the types of information we might collect from you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.
By using our Site, you acknowledge acceptance of the Privacy Statement in effect at THE time of YOUR use.
Children’s Privacy Protection
We take special care to protect the privacy needs of children and encourage parents to be an active participant in their child’s online activities. Our Site does not target and is not intended for children under the age of 18, and we will not knowingly collect Personally Identifiable Information from them. If we discover personal data from a child through our Site, we will eliminate that data.
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS SITE FOR ANY REASON.
Changes To This Privacy Statement
We reserve the right, at our sole discretion, to change, modify, add or remove portions of this Privacy Statement, at any time. Updated versions of our Privacy Statement will be posted here on our Site and are effective immediately. The date of the newest version is posted below. It is your responsibility to check this Privacy Statement periodically for changes, especially before you submit any Personally Identifiable Information to us.
Sales and Refunds Policy
Thank you for considering purchasing a product from www.shelbycollinge.com (“Site”). The products and services sold on this Site are sold by Shelby Collinge (“we” or “us”). All purchases from this Site are subject to the following terms and conditions (the “Sales and Refunds Policy”). There are absolutely NO refunds on downloadable products, personal services or recorded phone time. All sales are final.
Method of Ordering
If you would like product and pricing information or to order a product by phone, please call us at 702-609-9762 between the hours of 10 a.m. and 4 p.m. Pacific time, Monday through Thursday. If you would like to order a product directly from this Site, please follow the directions on this Site.
Your total order price will include the price of the product (on the day of shipping) plus any applicable sales tax and shipping and handling charges. We reserve the right to change prices for our products at any time. All prices on our site are represented in US dollars.
You may pay by credit card no matter which ordering method you use (Internet or phone). Credit card billing occurs when your order is placed. We accept Visa, MasterCard, American Express and Discover cards. You may also complete your payment through PayPal.
Credit Card Security Codes- We may require the credit card security code for your credit card for any telephone or online purchase. The credit card security code is an individual three- or four-digit number specific to your credit card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard or Discover). Asking for and confirming your credit card’s security code helps validate that you – and only you – are in the possession of your credit card and protects you from unauthorized use of your account.
Purchases from us will include sales tax if your shipping address is in Nevada at the sales tax rate in effect at the time your order is placed. If you order online all applicable taxes will be added at the rate in effect at the time your order was received by our system.
We will send you a confirmation of your order via email if you have included an email address with your order.
Monthly Membership Programs:
Specifically our Transformationology Monthly Membership Program: Monthly membership is guaranteed at LEAST 48 sessions per year. Shelby does reserve the right to cancel up to (4) four live sessions per year due to scheduling conflicts, holidays and/or personal vacation days.**
We ship our products via U.S. Postal Service priority mail. Delivery time for domestic orders is approximately 3-5 business days from the shipping date. Any international orders are shipped via U.S. Postal Service priority international mail. Undeliverable Packages: Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.
Product Return (shipped products and digitally downloaded) and Refund Policy
We have a 100% guarantee on all of our shipped products. If you are not completely satisfied with your purchase, you may return it to us for a full refund within ninety (90) days of purchase, less shipping and handling fees. Please call us at 702-609-9762 to arrange for a return. You are responsible for any shipping fees associated with returning the product to us. We will not issue a refund to you until we have received the product from you. We will then issue a refund in the same manner in which you paid for the product when you purchased it.
There are NO refunds on digitally downloaded materials of any kind including but not limited to: audios (.mp3 or .wav format), audio programs, downloadable or electronic workbooks, articles, reports or ebooks. Electronically downloaded products are sold as ‘Final’. There are no refunds or exceptions to this rule on digitally downloaded materials.
There are NO refunds on group or class teleclasses of any kind but not limited to: teleclasses, conference calls, webcasts or webinars. Space is sold at time of purchase and therefore ALL LIVE phone seminars are sold as ‘Final’ sales.
There are absolutely NO refunds on personal services or purchased recorded phone time of any kind. All sales are ‘Final’.
There are NO refunds on monthly memberships of any kind but not limited to our Transformationology Program. All monthly memberships are on a month to month basis and may be cancelled at ANY time.
Event, Personal Mentoring “No Show” Policy
You are eligible for a credit in the amount of the registration fees paid by you to attend any of our LIVE in person classes, workshops, or events. if you contact us 30 days prior to the date of such event to request a credit. If you do not contact us 30 days prior to the date of the event, you forfeit the registration fees paid by you to attend such event and no credit or refund will be given.
In the event that Shelby Collinge was to cancel an event, refunds will be issued by check and sent via U.S. mail within 45 days of the scheduled event. Shelby Collinge is NOT responsible for hotel, air fare of any kind or any personal accommodations due to an event cancellation.
Errors and Corrections
Data entry errors or other technical problems may sometimes result in inaccurate information being shown for such things as the availability of products or the pricing of products. We reserve the right to correct any inaccuracies or typographical errors on our Site, and shall have no liability for such errors.
Changes To These Sales and Refunds Policies
We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Sales and Refunds Policies, at any time. Updated versions of these Sales and Refunds Policies will be posted here on our Site and are effective immediately. The date of the newest version is posted below. It is your responsibility to check these Sales and Refunds Policies periodically for changes. Your continued use of this Site following the posting of changes will mean that you accept and agree to the changes.
If you have any questions about these Sales and Refunds Policies, please email us at firstname.lastname@example.org or call us at +1 (702) 609-9762. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.
Last Updated 5/22/2019